Our reason for doing this research now comes from the need to demonstrate to all governments and local authorities that despite positive increases in visitor numbers in recent years there are a number of costs that have steadily increased over the last three years disproportionately to the level of growth. Many have described this as a ‘perfect storm’ which is affecting their financial sustainability.
Over this period these costs include the National Living Wage, Business Rates, licensing, insurance premiums and auto-enrolment pension schemes.
The aim of the project is to demonstrate the reality of how these and other increases are impacting on tourism and hospitality businesses’ potential to invest in the quality of the product and their workforce whilst remaining competitive and most importantly, sustainable. We can only gain a real understanding and demonstrate the impact if we capture and present the costs as a complete picture, rather than individual examples.
From the research we will establish a baseline to quantify costs across the industry, and once analysed we hope to be able to illustrate how costs have risen over the last five years and provide evidence that further increases will negatively impact our sector’s success.
Our intention is to discuss the findings with Scottish and UK Government Ministers and officials in September and propose ways to mitigate costs, explore a future fiscal framework and influence amendments to policies that will allow Scotland’s tourism industry and wider visitor economy to be more competitive.
View the questionnaire here
The outcomes of these initial meetings and the final report will be made available to all at the STA Autumn Conference on 3rd
We would like to thank French Duncan
and Anderson Strathern
whose financial and professional support has made it possible to commission this research, and also thank you in advance for taking part in what will undoubtedly be one of the most important tourism projects in recent years - we appreciate your time, effort and commitment to supporting Scotland’s tourism industry.
This is our chance as an industry to influence our future. In order to do this, we need as many businesses as possible to get involved. Please take the opportunity to contribute and encourage others in your areas or sector to do the same.
If you have any questions about the research please contact our Comms team [email protected]
If you want to know more about how your data will be used, confidentiality or if you have any queries about completion of the questionnaire please contact Sinead Assenti (07740 911 976 [email protected]
) or Jane Dixon ([email protected]